How This Works & FAQ
First things first, let's make sure you're
in my service area! Why do I have a limited service area you ask? Well, it's for several reasons.
a) I am a one woman show, and I plan on remaining a 1 woman show, so that I know that the quality of work performed is to my standards as well as your satisfaction.
b) The way that I can offer lower prices than all of my competitors is because I am not charging mileage or travel time. The way I see it is, no-one used to pay me to drive to my last job that was 30 minutes away, therefore I don't expect you to either! So because of that, I have limited my travel expenses and time spent in the car between jobs, in order to satisfy more clients.
What forms of payment do I accept?
A $50 deposit is taken at the time of scheduling your services. This deposit will be applied to your services on the day. Payment is due on the day of service. I accept payment through Venmo, Zelle, Intuit or I do accept cash. I no longer accept checks. Sorry for any inconvenience.
How do you know how much it's going to cost?
That's what your FREE 30 minute consultation is for! Consultations are performed via Google Duo. We will talk about your problem areas. I'll ask questions about your organization style and end goal to figure out what works best for you, and figure out which tools you will need to be successful keeping your space organized. I will give you my estimate on the spot. Please remember that it is an estimate. Sometimes when I get into boxes, drawers and under piles, things that require more detailed organization are hidden. However, I will not go further into a job outside of the budget without prior approval from you.
Do you have to be present for services to take place?
Not all services, NO!! This is the other biggest benefit that sets mine & other companies apart! The only services that absolutely require you to be present are
- The 7hr package that revolves around your wishes for the day. This day is 100% led by you.
-The Loved Ones Package where you will need to make some personal choices
The rest don't require you taking off work if this is difficult for you to do. I just need to be able to reach you for answers to immediate questions, which I will keep to a minimum. Painting, murals, pantries, closets, rooms can all be done once I have enough information from you, so the choice is yours for your convenience!
What if I am sick and have to cancel?
On the off-chance that I am sick and shouldn't come & complete your job at our scheduled time, I will contact you by 7:30 a.m. to let you know. I will reschedule you for my next available appointment, and credit you 1hr for your inconvenience. That's right, it's only fair that I have a cancellation policy on myself too!
What's my cancellation policy?
Should you need to cancel our appointment, please give me 48hrs notice, in order for me to re-fill the appointment slot. If 48 hours notice is given, your deposit will roll over to the rescheduled day. If less than 48 hours notice is given, the $50 deposit shall be forfeited. I do have a 2 cancellation policy due to the fact that as stated before, I am a 1 woman show! Please note, a contract is signed prior to performing any work, committing us both to the agreed upon fees and services, and again, payment is due on the day of service.